Frequently Asked Questions
Discover everything you need to know about our artisanal scents and services.
What is the concentration of Savoir Faire fragrances?
All our fragrances are formulated as Eau de Parfum or Extrait de Parfum, containing 15-25% fragrance oils to ensure long-lasting wear and a profound sillage.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide. Please note that international orders may be subject to customs duties and taxes depending on your location.
Are your perfumes vegan and cruelty-free?
Ethical luxury is at our core. All Savoir Faire products are 100% vegan and we never test our formulas or ingredients on animals.
Can I return a fragrance if I don't like the scent?
Due to the nature of our products, we offer returns only on unopened and sealed bottles within 14 days of delivery. We recommend purchasing our discovery set before committing to a full-size bottle.
How should I store my fragrance to maintain its quality?
To preserve the integrity of the essential oils, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
How can I track my order?
Once your order has been handcrafted and dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.